Why use a Travel Agent?

Your Travel Agent is your expert in the Travel Industry. This expertise cannot be provided by an internet site or an airline. A travel agent can tailor your travel plans to your individual, family or business needs. Our personal experience offers insight into all facets of the travel industry including hotels and resorts, airports, airlines, entry requirements and insurance needs.

Travel Agents offer

1. Personal attention and dedication given to each customer.
2. The most up to date travel and rate information. We receive updates daily from hundreds of sources. And remember, seasonal price swings are an agent specialty!
3. The best value for your dollar. Often, our rates are the same, or lower than those you find online. More importantly, your money is protected through the BC Travel Assurance Fund when you book though Hagen's Travel & Cruises. However, if you do find a lower rate some where else, we will do our best to match it. But remember, saving money is not just about the price, it is about value. If the hotel was not in the right location, if the car rental agency had already closed upon your arrival, if the cruise line was not the right cruise for you, or if the airline cancelled your flight and they do not have another flight for a week, it does not matter how much money you saved. One can save a little money in the beginning and be miserable, or spend a little more to be in heaven. Your travel agent can recommend relevant offerings and provide cost savings strategies.
4. Convenient one stop shopping. When you book over the internet, your choices are limited. In fact, online booking engines only offer a fraction of the available travel options. In fact, you will not find most discount airlines on these sites. On the other hand, Travel Agents have access to all options. We can reserve your flights, car rental, hotel or resort, tours, and travel insurance. We also advise on what requirements are needed to enter and remain in your destination. After all, your time is valuable. You can either spend countless hours online or have a Travel Agent do the research for you, often for less! Many of our suppliers do not deal with the public so you could be missing some excellent deals!
5. Expertise. Travel Agents have first hand knowledge of hotels, airlines, resorts, and car rental agencies. Your travel agent is a travel library of brochures and videos to help you with a “feel” for where you want to go.
6. Financial Security. By using a British Columbia Travel Agency your money is protected in the event of the failure of a supplier. If you don't use a travel agent, you are on your own!7) Advocacy. If there is a problem with your travel plans, we can assist you. It is good to know that you have someone to call when you need them.
   

Travel agents provide the best overall solution for your travel needs.